Legal

Privacy Policy

At Avion Flights Booking, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We collect information you provide directly to us when you use our services, including:

Personal Identification Information:: Name, email address, phone number, mailing address, and date of birth.

Payment Information:: Credit card numbers, billing address, and other payment details necessary to process transactions. Payment data is encrypted and processed through secure, PCI-compliant third-party processors.

Travel Information:: Passport details, travel preferences, frequent flyer numbers, and special service requests.

Communications:: Records of your correspondence with us, including emails, phone calls, and chat messages.

Usage Data:: Information about how you interact with our website, including IP address, browser type, pages visited, and referring URLs.

2. How We Use Your Information

We use the information we collect to:

Process and confirm flight bookings, hotel reservations, and travel packages.

Communicate with you about your reservations, including confirmations, updates, and changes.

Provide customer support and respond to your inquiries.

Send promotional communications, travel deals, and newsletters (with your consent).

Improve our website, services, and customer experience.

Comply with legal obligations and enforce our terms and conditions.

Detect, prevent, and address fraud, security issues, and technical problems.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Travel Suppliers:: Airlines, hotels, car rental companies, and other travel service providers necessary to fulfill your booking.

Payment Processors:: Secure third-party payment processors to handle financial transactions.

Service Providers:: Trusted vendors who assist us in operating our website and conducting our business, subject to confidentiality agreements.

Legal Authorities:: When required by law, court order, or governmental authority, or to protect the rights, property, or safety of Avion Flights Booking, our customers, or others.

Business Transfers:: In connection with a merger, acquisition, or sale of all or a portion of our assets.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

Remember your preferences and settings.

Analyze website traffic and usage patterns.

Deliver targeted advertisements and promotions.

Improve website performance and functionality.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website. By continuing to use our site, you consent to our use of cookies as described in this policy.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

SSL (Secure Socket Layer) encryption for all data transmissions.

Secure servers and firewalls to protect stored data.

Regular security audits and vulnerability assessments.

Restricted access to personal information on a need-to-know basis.

Employee training on data privacy and security practices.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Booking and transaction records are retained for a minimum of seven (7) years for accounting and legal compliance purposes.

Marketing preferences and communication records are retained until you opt out or request deletion.

Website usage data is typically retained for up to two (2) years.

When your information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access:: Request a copy of the personal information we hold about you.

Correction:: Request correction of inaccurate or incomplete information.

Deletion:: Request deletion of your personal information, subject to certain legal exceptions.

Opt-Out:: Unsubscribe from marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.

Data Portability:: Request your data in a structured, machine-readable format.

Restriction:: Request that we restrict the processing of your information in certain circumstances.

To exercise any of these rights, please contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party websites, including airline booking portals, hotel sites, and travel resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete such information.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your California privacy rights, please contact us at [email protected].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Legal Entity:: Flights Booking Desk LLC

Address:: 3026 78th St, East Elmhurst, NY 11370

Email:: [email protected]

Hours:: Monday – Friday, 9:00 AM – 5:00 PM (Pacific Time)

We are committed to resolving any privacy concerns promptly and transparently.

Questions About Your Privacy?

Our team is here to help. Reach out and we'll respond promptly.

Flights Booking Desk LLC · 3026 78th St, East Elmhurst, NY 11370

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